Enhance your field operations with RCM, the innovative tool that seamlessly integrates with RecoveryConnect® and MRS web applications. By equipping your agents with real-time repossession assignment data, RCM empowers them to avoid wrongful repossessions and promptly update unit statuses to On Hook. Once marked as On Hook, agents can safely and conveniently proceed with the asset recovery process.
RCM's mapping feature revolutionizes the way drivers work by allowing them to scan custom icons for efficient address management, one-tap status updates, setting pick-up locations, and recovering more units with ease. You can create and save filters to focus your map on what matters most to your agency. Each asset recovery form automatically generates a Condition Report complete with condition details and photos, which is then submitted directly to the client.
With RCM, you can enjoy a host of powerful features:
- Customize map icons (Pro)
- Quickly mark collateral as On-Hook with one button press
- Streamline the Asset Recovery process with swift condition assessments, photo uploads, and personal property reports
- View real-time case information and addresses
- Efficiently search your map (Pro)
- Mark "Favorite" cases for quick access
- Filter cases to streamline address management
- Provide one-tap quick updates
- Benefit from auto-generated geo-updates
- Manage your To Do list to capture quick condition reports of recovered units
For any assistance with RCM, our dedicated team is available 24/7. You can reach out via the Contact Us section on our website at https://mbsicorp.com/contact/.
What's New in the Latest Version 3.0.33
Last updated on Oct 2, 2024
Introducing a new feature in version 3.0.33 - accept cases directly from your mobile device! Now, users can accept or decline cases right from the NEW CASES section on the home page. Enhance your workflow with the ability to multi-select cases using a long press, and filter or search by client, case type, dates, or the status before acceptance. All your actions are meticulously logged in the case History, ensuring complete transparency and traceability.
For a detailed walkthrough on permissions, please visit https://youtu.be/rW0rJGe0Wr8. To review our Privacy Policy, head over to https://mbsicorp.com/privacy/.
