Experience the convenience of the SMSBUS electronic ticketing system, designed to make your travel on public transport in Kazakhstan seamless and hassle-free. With the ability to pay directly from your phone balance, you can enjoy a cashless journey without any commission fees. To explore the available cities and routes, simply visit our official website at https://smsbus.kz.
To ensure a smooth ride, remember to display your electronic travel ticket on your phone to the control service employees or the driver for fare validation. Your ticket remains valid until you reach your final stop and can be found in the "Valid Tickets" section of the app. For your reference, you can also review your previous e-tickets in the "Travel details" section.
By using the SMSBUS service for your travel payments, you agree to the terms and conditions outlined on our website at https://smsbus.kz.
If you encounter issues with payments from your phone balance, it may be due to the following reasons:
- Your number is a corporate one.
- You have an outstanding trust payment.
- Your balance hasn't been replenished since purchasing the number.
- You haven't used up your starting balance.
- You replaced your SIM card within 24 hours before attempting payment.
Enhance your travel experience by opening a virtual transport card within the SMSBUS application at no cost. You can easily register for regular and school virtual transit cards through self-service. For other preferential virtual cards, please visit our office with the required documentation.
Top up your virtual transport card effortlessly using your card number directly in the mobile application or through other platforms such as Kaspi Bank, Halyk Bank (homebank), and more.
Our application utilizes the following system permissions to enhance your user experience:
- Camera - This is used for scanning QR codes and enabling the QR scan button functionality.
- Location - This permission allows for accurate city/town map display, automatic bus detection for easy fare payment (using GPS to match passenger and bus locations), and route planning from your current position to your destination. You can input your destinations and departures on the map or via text addresses, with the route planning feature also accounting for transfers.
For any assistance, our ALEMPAY user support is available at the following numbers: +7 777 000 2505, +7 700 000 2505, +7 707 000 2505.
What's New in the Latest Version 2.0.0
Last updated on Feb 16, 2024
Полностью обновлено приложение